FAQ's

You are here:

General:

All materials and ingredients are provided for the children and included in the price at all of our clubs

If your child is staying with us for the full day at the holiday club they will just need a packed    lunch; if they are coming for a half-day session they are more than welcome to bring a snack. We have drinking water and so it is not necessary to send them with a drink unless you wish to.

The group sizes vary, and our staffing ratios are in line with Ofsted’s guidance, so the maximum group sizes are:

24 children in the art and cooking groups

16 children in the animation group

Yes, you can mix and match the activities that you book in one day, so you could book cooking in the morning and art in the afternoon, for example. The children have their packed lunches between 12.30-1PM, we then organise the children into their afternoon groups.

Yes, we can seat the children so that they are together, we generally encourage the older children to sit with the younger ones if they’re happy to do so.

Some children need a little bit of extra support in settling in to a new environment, and we absolutely understand this. Parents are welcome to stay with their child for a while to settle them in, however the parents must stay with the KAA staff with their child as all adults on site must have passed our KAA safeguarding checks and be DBS checked with a fully enhanced CRB for them to be left alone with the children.

We usually find that by the time we start the activities any children who had worries become focussed on the fun they are about to have and the parents can then leave.

We are a fully inclusive setting and work with SNIPS ( Special Needs Inclusion Play care Service) who specifically place children with additional needs into settings which are suitable for everyone involved. If your child has special needs we would very much encourage you to speak to Hannah to get more information about this. With all children who attend, the more we know about what they need and what makes them happy, the better.

Yes, we always have at least one member of staff on site who has a full Paediatric First aid certificate and this include Epipen training.

Yes – if you can provide us with advance warning that is always helpful, as our activities are quite tightly scheduled. Arriving late is much easier for us to manage than picking up early, as your child’s activity may not have been completed if you arrive early without advance warning.